FieldRep Ops runs a distributorship from the operating room to the closed month: one signed delivery order prices itself, splits the commission, chases the PO, and reconciles the tray — so the money is always current.
Most distributorships do. Delivery orders are written by hand in the OR and priced from a manufacturer spreadsheet the rep has to look up and calculate themselves. Trays come and go without a real count, so manufacturers bill for “missing” parts no one can dispute. Commission statements are rebuilt from scratch each month — different rates by manufacturer, product, and rep agreement — and every rebuild drifts.
And the quiet one no one plans for: patient identifiers live on reps’ personal phones and in paper binders riding around in their trucks — protected data sitting unencrypted, outside any system that records who touched it. However the compliance question shakes out for a given distributor, that’s real exposure — and it grows with every case.
Every downstream number — the invoice, the follow-up, the commission — comes from the same signed record captured at the case. Nothing is retyped, so nothing drifts.
Every manufacturer prices differently by hospital and GPO. The platform loads the right price sheet for the case automatically — reps select the parts they used and the price populates. No lookups, no math, no transcription errors.
Commission math is genuinely complex: different rates by manufacturer, product line, and rep agreement — some on gross, some on net. Statements are calculated from the signed case record, with each rep's actual agreement applied, so the math is auditable line by line.
Delivery orders go to hospital procurement and manufacturers with no patient details in the message body, and every send is logged. Follow-ups for the purchase order, and then for payment, go out on schedule until each one lands.
Live shipment tracking tied to the case, so the answer to "where is that set" is in the system — not in a phone call.
Check what the manufacturer actually sent against the standard tray, and log what's short the moment it arrives. When the tray goes back, what you return is measured against what you received — so you're never charged for parts that were never there.
Every unpaid delivery order in one place — aged, and tied back to the case that created it. You see exactly what's outstanding, for how long, and where it's stuck, instead of piecing it together from a spreadsheet at month-end.
The real win isn't a longer security checklist — it's needing far less patient data in the first place. FieldRep Ops is built to track and bill a case accurately while holding the bare minimum of protected data: identifiers are captured only where a case genuinely requires them, minimized everywhere else, and never left sitting on unencrypted phones and spreadsheets. Encryption, audit logging, and access controls matter — but they're protecting a much smaller surface than the way this runs today. Less exposure for you, and for the software.
Data is encrypted at rest, and documents move over secure connections.
Reps see their own cases and statements. Patient identifiers are minimized on every screen that doesn't need them.
Changes to cases and orders — and access to patient information — are logged with who, what, and when.
When a delivery order leaves the system, patient details don't travel in the email body — and every send is recorded.
This platform isn't a prototype — it runs a working distributorship right now, end to end: cases, signatures, sends, purchase orders, commissions, inventory control, and shipments. We're extending it to a handful of founding distributorships by invitation, working directly with each principal on onboarding.
If you run a distributorship, manage a distributor network for a manufacturer, or handle this bookkeeping for distributors as a service — we'd like to talk.
Tell us who you are and we'll reach out directly — a conversation and a walkthrough, not a drip campaign.
Prefer email? Write to access@fieldrepops.com.
Thanks — we've got it. We'll reach out directly.
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